These terms apply to purchases made from CNC Software Hub through our website or associated checkout pages. Please review the product listing and license conditions before purchasing.
1. Who we are
CNC Software Hub provides digital CNC simulation software, digital CNC tools, and related software license products. We do not ship physical goods.
2. Products and licensing
Each product is provided only with the features, version, compatible systems, delivery method, usage rights, and limitations stated in its product description and the applicable license. Third-party software remains the intellectual property of its respective owner. Buying a license does not transfer ownership of the underlying software or source code.
Any third-party software is offered only to the extent that we have the rights necessary to distribute or provide the stated license. Please ask us to clarify the license scope before purchasing if you have questions.
3. Pricing and payment
Prices are displayed in US dollars (USD), unless otherwise indicated. The current advertised price of the SSMAM 7.41 license is USD $25 for a one-time purchase. The final amount payable, including any applicable taxes or charges, is shown at checkout before you authorize payment. No recurring subscription is charged unless a future product explicitly states otherwise.
Payments are handled by the payment provider shown at checkout. We do not request complete payment card numbers through email or chat.
4. Digital delivery and activation
After payment confirmation and any required order checks, we provide the purchased digital product or license, along with relevant installation or activation instructions, using the delivery channel described at checkout. The SSMAM 7.41 machine-specific product requires the customer to provide an order reference and accurate Machine ID before an activation key can be issued. Each purchased key is linked to one designated computer. A key must not be shared among multiple computers. Hardware changes may require a reactivation review; free reactivation is not guaranteed.
If additional activation information is needed, delivery cannot be completed until the required information is received. If delivery is delayed or activation fails, please contact support with your order number and an explanation of the issue.
5. Compatibility and responsible use
Before purchase, customers should confirm their operating system, machine configuration, intended CNC controller, and other product requirements. Customers must comply with the applicable end-user license, intellectual-property laws, and restrictions on sharing or redistributing license keys or software.
6. Cancellations and refunds
For a payment made in error, a duplicate order, a product not delivered, or a license that cannot be activated as described, contact support promptly with your order number. We review refund requests individually based on delivery and activation status, the product description, and applicable laws.
Digital products that have already been delivered or activated may not be eligible for a discretionary refund solely due to a change of mind, where permitted by applicable law. This does not limit statutory cancellation, defect, misdescription, or consumer rights that cannot legally be excluded. Approved refunds are processed through the original payment method when supported by the payment provider.
7. Prohibited activities and enforcement
License sharing, unauthorized resale or transfer of activation keys, using one machine-specific key on multiple computers, fraudulent payments, and attempts to bypass license restrictions are prohibited. When there is reasonable evidence of such conduct, we may request verification, withhold an unfulfilled activation during investigation, refuse unauthorized additional activations, or suspend or terminate access where permitted by applicable law and the relevant license terms. We will provide notice and an opportunity to clarify where appropriate. These measures do not override statutory consumer or refund rights.
8. Disclaimer of warranties and limitation of liability
To the fullest extent permitted by applicable law, products and support are provided on an “AS IS” and “AS AVAILABLE” basis, without additional implied warranties beyond those expressly provided or required by law. We do not guarantee compatibility with all computer systems or machine configurations. For liability that may lawfully be limited, our total contractual liability for a particular purchase will not exceed the amount paid for that purchase. Nothing excludes liability for fraud, intentional misconduct, personal injury, or consumer protections that cannot legally be excluded.
9. Support and complaints
For order support, licensing questions, refunds, or complaints, email us at [email protected]. Please include your order reference, but never send payment card credentials or passwords.
10. Changes to these terms
We may update these terms to reflect changes in products, operations, or applicable law. The version in effect when an order is placed will generally govern that order, subject to mandatory legal requirements.
11. Contact
CNC Software Hub · www.cncsvip.com. For customer service, license activation, complaints or refund requests, email [email protected].